Effective Date: [01/05/2023]
This Refund Policy (“Policy”) outlines the terms and conditions governing the refund process for services provided by LegalShark (“Website Name”). By availing our services, you agree to abide by the terms set forth in this Policy.
- Refund Eligibility
1. .1 LegalShark will only process refunds in the following circumstances:
- a) When the service you have availed from us has not been processed or initiated.
- b) If any government fees applicable to the service have been deducted, no refund will be provided for the deducted amount.
2. Refund Requests
2.1. To initiate a refund request, you must contact LegalShark’s customer support within [24 hours] from the date of purchase.
- 2.2. The refund request must be accompanied by valid proof of non-processing or non-initiation of the service.
- 2.3. Refund requests will be evaluated on a case-by-case basis.
3. Non-Refundable Services
3.1. LegalShark provides a wide range of services, some of which may be non-refundable. These include, but are not limited to:
- a) Services that have been successfully processed or initiated.
- b) Services for which government fees have been deducted.
- c) Services that have been availed for a specific duration or on a subscription basis.
- d) Services that have been customized or personalized as per your requirements.
4. Processing of Refunds
- 4.1. Once your refund request is approved, LegalShark will process the refund within [insert time frame].
- 4.2. The refund amount will be credited back to the original payment method used for the purchase.
- 4.3. LegalShark reserves the right to refund the amount either partially or in full, depending on the nature and circumstances of the refund request.
5. Dispute Resolution
- 5.1. In case of any dispute regarding a refund request, both parties agree to engage in good faith negotiations to resolve the issue.
- 5.2. If a mutually agreeable resolution cannot be reached, either party may pursue legal remedies as available under applicable laws.
6. Amendments
- 6.1. LegalShark reserves the right to modify or amend this Refund Policy at any time without prior notice. The revised Policy will be effective immediately upon posting on the LegalShark website.
Please carefully read and understand this Refund Policy before availing our services. By using our services, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy.
If you have any questions or concerns regarding this Policy, please contact LegalShark’s customer support via email at legalsharkindia@gmail.com or through our website at https://legalshark.co.